Benefits Specialist
Apply Job ID 1083 Date posted 08/01/2025The benefits specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan.
The benefits specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
- Assists with new-hire orientations.
- Performs quality checks of benefits-related data.
- Assists employees regarding benefits claim issues and plan changes.
- Distributes all benefits enrollment materials and determines eligibility.
- Enrolls employees with carriers and process life status changes.
- Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
- Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
- Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
- Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment.
- Assists with the open enrollment process.
- Administers the tuition reimbursement program.
- Provides necessary reports for allocation/billing charges.
Required Skills/Abilities:
- Extensive knowledge of employee benefits and applicable laws.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient with Microsoft Office Suite or similar software.
Education and Experience:
Required:
- Associate’s degree in HR or related field, but experience and/or other training/certification may be substituted for the education.
- Two years’ experience in HR and/or benefits administration.
Preferred:
- Bachelor’s degree in human resources or related field of study.
- SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification credential.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at a time.
Locations
Join us in one of our four locations in the heart of Europe
Customer care centres are in four vibrant cities, spanning three countries, in the very heart of Central Eastern Europe! Find out a little more about each one.
Brno, Czechia
Brno is the second largest city of the Czech Republic and is popular with students and young people due to its excellent universities, culture, and nightlife. While it retains excellent transport links with Vienna and Prague it is regarded as one of the most liveable cities in Europe and boasts a quality of life and affordability that makes it a destination of choice for many people seeking an adventure in the heart of Europe.
Katowice, Poland
Katowice is the largest city in the historical Silesia region of Poland. It’s also one of the greenest, boosting an abundance of forests and parks for rest and recreation. A journey to European capitals such as Berlin and Budapest can take just a few hours and is one of the best-connected locations in Poland thanks to high-speed rail.
Bratislava, Slovakia
Bratislava is the dynamic capital of Slovakia and less than an hour from Vienna. It is surrounded by vineyards and the countryside provides perfect opportunities to explore nature. The historical old town is known for its lively bars and cafes. Local residents enjoy year-round cultural and social events, great international cuisine and all the buzz of a capital city.
Košice, Slovakia
Košice is the economic and cultural centre of eastern Slovakia and is home to several universities and boasts an abundance of museums, galleries, and theatres. Its thriving historical city centre is lined with boutiques, cafes, and restaurants. Košice is close to the mountains and is home to the second largest urban forest in central Europe for rest and recreation.