Sr Network Engineer

Clarity Robotics Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our Defense Team supports our Nation’s warfighters, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of military operations.

Clarity Robotics has an opening for Sr Network Engineer to support the US Air Force in providing experience in building out and maintaining scalable network solutions in a highly dynamic environment and to respond to project delivery, incidents and service requests made by the end-users and other IT staff.

Job Duties/Responsibilities:

• Oversees the day-to-day health of the enterprise infrastructure, with a focus on assuring stability, capacity and organizational productivity
• Addresses and resolves complex technical problems relating to the installation, upgrade, and daily operation of network infrastructure
• Supports network engineering initiatives for all project-related and ongoing operations support for network communications services
• Interface daily with the Network team and Project Managers
• Review customer requirements and develops engineering implementation plans for all project-related initiatives
• Implements and troubleshoots enterprise network-related solutions/incidents/system outages
• Analyze system logs and identify potential issues with telecommunication systems
• Establishes and maintains network performance
• Configuring and installing software, routers, and other network devices
• Troubleshoots network problems
• IP address auditing
• Establishes and documents networking environment by designing system configuration and directing system installation
• Defines, documents, and enforces system standards
• Maximizes performance by troubleshooting network problems and outages and scheduling upgrades
• Collaborates with network architects on network optimization
• Secures network system by establishing and enforcing policies and defining and monitoring access.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations
• Accomplishes information systems and organization mission by completing related results as needed
• Monitors Service Now ticket queues to ensure customer tickets and service requests are promptly addressed

Required Clearance:

Secret

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or other related discipline. Equivalent experience can be substituted for a degree
• Minimum of three (3) years’ experience of supervisory or managerial experience.
• Minimum of three (3) years’ experience as a Network Administrator or Network Engineer, preferably in a senior position or similar position
• Experience of network administration and architecture
• Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project)
• Accomplished in administering, troubleshooting, and supporting G-450 gateways
• Highly productive in completing daily workload for trouble-tickets
• Effective troubleshooting of stations, trunks, Uniform Dial Plan (UDP), Automatic Route Selection (ARS) and Automatic Call Distribution (ACD)
• Knowledgeable of voice/data cable infrastructure, termination of 110, 66, and legacy wiring components
• Working knowledge and experience with general voice communications systems
• Excellent verbal and written communication, interpersonal and customer service skills
• Ability to prioritize and balance multiple tasks
• Customer service skills and professionalism are required as are effective troubleshooting skills and ability to work independently
• Must be able to support on-call/outage needs
• Must support user support calls, enter/modify tickets, resolve trouble tickets and requests
• Must be able to walk sizeable campus to support user base and lift at least 40 lbs
• Security+ certification

Desired Qualifications:

• Master's Degree
• Minimum of five (5) years’ experience in telecommunications or a related technical field
• Professionally certified in CCNP, CCDP or other relevant certifications